CitizensAlerts Service

CitizensAlerts is a FREE service that allows all customers with an active Citizens Bank ATM/Credit Card to better manage their funds and reduce the possibility of fraudulent use of their ATM/Credit Card.

You can use CitizensAlerts to:

  1. Receive Email/SMS alerts on transactions performed using your registered ATM/Credit Card(s).
  2. Reset your Citizens Online Banking password without visiting the bank.
  3. Receive Email/SMS updates from the bank.

Sign Up Now:

There are two ways you can sign up for CitizensAlerts:

  1. Send us a secured message via Citizens Online: https://ebanking.citizensbankgy.com/
  2. Visit your nearest branch to sign up for CitizensAlerts service: https://www.citizensbankgy.com/branches/
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