The Bank may at its discretion, issue the Account Holder(s) with an ATM CARD giving access to the Bank’s automated teller machines. The Account Holder(s) agree(s) to be bound by the terms and conditions governing the use of the ATM CARD issued and agree(s) to sign and return the aforesaid terms and conditions as being read and understood.
Our ATM machines and cash dispensers can be used for the following:
- Deposits (only at full-service ATMs)
- Transfer funds between accounts
- Obtain account balances
CitizensAlerts is a FREE service that allows all customers with an active Citizens Bank ATM/Credit Card to better manage their funds and reduce the possibility of fraudulent use of their ATM/Credit Card.
You can use CitizensAlerts to:
- Receive Email/SMS alerts on transactions performed using your registered ATM/Credit Card(s).
- Reset your Citizens Online Banking password without visiting the bank.
- Receive Email/SMS updates from the bank.
Sign Up Now:
There are two ways you can sign up for CitizensAlerts:
Our foreign exchange services help you to easily and safely exchange one currency for another. We offer foreign currency accounts, foreign currency cash exchange, wire transfers , negotiation of drafts and competitive exchange rates.
These accounts are offered in United States Dollars (USD), Canadian Dollars (CAD) and Great Britain Pounds (GBP). Foreign currency accounts are available to non-residents, local exporters and gold miners. However, local exporters and gold miners must obtain approval from the Bank of Guyana before such accounts can be opened.
We buy and sell United States Dollar (USD), Great Britain Pounds (GBP), Canadian Dollar (CAD), Euro Dollar (EUR), Eastern Caribbean Dollar (ECD), Trinidad & Tobago Dollar (TTD), Barbadian Dollar (BBD), Jamaican Dollar (JMD).
Upon request over the counter or by written request by the authorized signatories. This can be done in United States Dollar (USD).
The bank’s night depository service (night bags) provide customers with a safe, secure and convenient means to deposit their daily cash and cheques. Citizens bank offers:
- Secure bags
- Secure fireproof chute
- Deposits are counted under dual custody
- No need to wait in line
- Annual Rental Fees are deducted from your account
Skip the hassle of paying your GT&T, Digicel, Courts Guyana, E-Networks, GWI and GPL bills at separate locations. Pay all these bills using Citizens Online Banking or at any Citizens Bank Guyana Inc. branch.
Bill payments will be transferred to the merchant at the end of every business day.
Citizens Bank offers a secure, inexpensive and convenient way to safeguard your important valuables and documents in a secure environment with our Safety Deposit Box Service. Access to your box is done via a dual security system which allows for greater security. These boxes are available in various sizes to cater to your distinct need and your account is debited annually for the rental charge.
Our customers enjoy the comfort of visiting their box up to two times per month free of cost, additional visits will incur a small fee.
Citizens Bank Guyana Inc. is a sub-agent of Western Union Services. Use our Western Union Services to send money to friends or loved ones locally or internationally in a quick and reliable manner.
Wire transfer is a method of electronic funds transfer from one bank account to another bank account. This can be done over the counter or by written request by the authorized signatories. This can be done in United States Dollar (USD), Great Britain Pounds (GBP), Canadian Dollar (CAD) and Euro Dollar (EUR).
Please note that wire transfers are processed during business hours (8:00 am -14:30 pm). Any transaction request received outside of the business hours will be processed on the following business day. You may also be asked to submit supporting documentation prior to the processing of the wire transfer.
United States Dollar Wire Instructions:
Citizens Bank Guyana Inc.
231-233 Camp & South Road,
Beneficiary Bank Account #: 8901413550
BNY Mellon, NY
225 Liberty Street New York, NY
Intermediary Bank/SWIFT Code: IRVTUS3N
Routing #: 021000018
Receiver Name, Account Number and Address should be noted ONLY in Payment Details