How to View your E-Statements


Step 1: Log in to your Citizens Online Banking profile.


Step 2: Select “Monthly Statements” which is found under “Account Services”  from the “Main Menu” to the left of the screen.


Step 3: Select the account that you would like to view the statement of by choosing the correct account from the drop-down list next to “Account Number”.


Step 4: Choose the period that you would like to view the statements from by selecting the required starting and ending day, starting and ending month and starting and ending year (E-Statements are available from December 2019). Then select “Retrieve Statements”.


Step 5: Your Statement(s) will then appear on the screen. Click the Statement icon to view the statement(s).


Step 6:Download the E-Statement for your record and future reference.


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